Volunteer Organizations Assisting in Disasters (VOAD) are written into the National and State Emergency Plans in various ESFs. A more proactive stance from the governmental side should produce a better prepared partner. Training, preparedness funding, reimbursement of disaster related expenditures, networking, and inclusiveness may be good places to start.
Increase inclusivity...ensure that NGOs big and small, including neighborhood associations and churches, participate in VOAD. Then ensure that VOAD partners fully with government and business. Bring representation from all areas to the table regularly. Consistency in efforts and message, and creative utilization of all community resources, increases community resiliency.